Quality
Policy
At G&S Smart Solutions Ltd (Dusterz), we are committed to delivering high-quality cleaning services to all of our clients. We believe that quality is essential to our success and we are dedicated to meeting or exceeding our clients' expectations.
Our quality objectives are to:
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Provide cleaning services that meet or exceed our clients' requirements.
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Continually improve the effectiveness of our cleaning services.
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Ensure that our employees are competent and have the necessary skills and training to deliver high-quality cleaning services.
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Communicate regularly with our clients to obtain feedback on our cleaning services and ensure that we are meeting their needs.
To achieve these objectives, we will:
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Develop and maintain a Quality Management System (QMS) that conforms to the requirements of ISO 9001:2015.
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Train our employees to understand and follow the requirements of our QMS.
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Regularly review and evaluate our QMS to identify opportunities for improvement.
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Ensure that all cleaning equipment and materials are of high quality and fit for purpose.
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Monitor and review the performance of our cleaning services to ensure that they meet or exceed our clients' requirements.
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Regularly communicate with our clients to obtain feedback on our cleaning services and use this feedback to improve our services.
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Continually improve the effectiveness of our cleaning services by implementing corrective actions and preventive actions where necessary.
We are committed to complying with all relevant legislation, regulations and standards relating to our cleaning services. We will regularly review and update our quality policy and QMS to ensure that we remain committed to providing high-quality cleaning services.
Thank you for choosing our cleaning services. We are committed to delivering high-quality cleaning services that meet or exceed our clients' expectations. If you have any questions or concerns regarding our quality policy, please do not hesitate to contact us.